Call center executives

  • Location

    Navsari

  • Salary

    Rs 9000-25000

  • Experience

    Fresher-4 yrs.

  • Qualification

    MBA/PGDM

  • Company Email

    hr.v..........@gmail.com Send Mail

  • Company Contact

    851*******

  • Required Skill

    Business & Management

  • Other

    call center ,Customer support,Fluency in english

Call center executives

JOB DESCRIPTION: Customer Care Executive International Bpo Job Description For BPO ( Fresher / Experience). Outbound Calls / Handle inbound calls for solving customer quires. Describe product and services through phone calls Voice Process Give first call resolution to customers. Interact with a customer via outbound/Inbound telephone calls 5 Days Working Candidate Should Have Good Communication Skill Over The English. 12th Pass Or Any Graduate Undergraduate. Job Responsibilities • Respond to customer service calls, emails and chats related to order status, returns, tracking shipments and other service-related questions from customers shopping our on-line brands • Make outbound calls to inform customers of long lead times and/or frequent changes in estimated ship dates, offering alternative solutions if delays don’t meet their project timeline • Research complex customer issues related to ordering, fulfillment, tracking and returns and resolve to maximize customer satisfaction within company guidelines • Assist customers in selecting lighting, fans, furniture and home accessory products that meet their design preferences and budget Skills & Qualification: • Any Graduate/ Fresher/Experienced. • English Skill Must Be Excellent. • Basic Computer Knowledge. • Shift Timing: Night Shift from 6:30 pm to 4 am

Job Description

JOB DESCRIPTION:                                                                                                   

Customer Care Executive International Bpo Job Description For BPO ( Fresher / Experience).

Outbound Calls / Handle inbound calls for solving customer quires.

Describe product and services through phone calls

Voice Process Give first call resolution to customers.

Interact with a customer via outbound/Inbound telephone calls

5 Days Working

Candidate Should Have Good Communication Skill Over The English.

12th Pass Or Any Graduate Undergraduate.

Job Responsibilities

• Respond to customer service calls, emails and chats related to order status, returns, tracking shipments and other service-related questions from customers shopping our on-line brands

• Make outbound calls to inform customers of long lead times and/or frequent changes in estimated ship dates, offering alternative solutions if delays don’t meet their project timeline

• Research complex customer issues related to ordering, fulfillment, tracking and returns and resolve to maximize customer satisfaction within company guidelines

• Assist customers in selecting lighting, fans, furniture and home accessory products that meet their design preferences and budget

Skills & Qualification:

  • Any Graduate/ Fresher/Experienced.
  • English Skill Must Be Excellent.
  • Basic Computer Knowledge.
  • Shift Timing: Night Shift from 6:30 pm to 4 am