That is only a pattern Enterprise Analyst resume for freshers in addition to for knowledgeable job seekers in Finance area of enterprise analyst or system analyst. Whereas that is solely a pattern resume, please use this just for reference objective, don’t copy the identical shopper names or job duties in your personal objective. All the time make your individual resume with real expertise.
Title: Justin Megha
Ph no: XXXXXXX
your electronic mail right here.
Enterprise Analyst, Enterprise Methods Analyst
- Achieved in Enterprise Evaluation, System Evaluation, High quality Evaluation and Undertaking Administration with intensive expertise in enterprise merchandise, operations and Info Know-how on the capital markets house specializing in Finance equivalent to Buying and selling, Mounted Revenue, Equities, Bonds, Derivatives(Swaps, Choices, and so forth) and Mortgage with sound information of broad vary of monetary devices.
- Over 11+ Years of confirmed observe document as value-adding, delivery-loaded challenge hardened skilled with hands-on experience spanning in System Evaluation, Architecting Monetary purposes, Knowledge warehousing, Knowledge Migrations, Knowledge Processing, ERP purposes, SOX Implementation and Course of Compliance Tasks.
- Accomplishments in evaluation of large-scale enterprise techniques, Undertaking Charters, Enterprise Requirement Paperwork, Enterprise Overview Paperwork, Authoring Narrative Use Instances, Useful Specs, and Technical Specs, knowledge warehousing, reporting and testing plans.
- Experience in creating UML based mostly Modelling views like Exercise/ Use Case/Knowledge Circulate/Enterprise Circulate /Navigational Circulate/Wire Body diagrams utilizing Rational Merchandise & MS Visio.
- Proficient as very long time liaison between enterprise and expertise with competence in Full Life Cycle of System (SLC) growth with Waterfall, Agile, RUP methodology, IT Auditing and SOX Ideas in addition to broad cross-functional experiences leveraging a number of frameworks.
- Extensively labored with the On-site and Off-shore High quality Assurance Teams by aiding the QA staff to carry out Black Field /GUI testing/ Performance /Regression /System /Unit/Stress /Efficiency/ UAT’s.
- Facilitated change administration throughout total course of from challenge conceptualization to testing by challenge supply, Software program Improvement & Implementation Administration in numerous enterprise & technical environments, with demonstrated management skills.
- Submit Graduate Diploma (in Enterprise Administration), USA
- Grasp’s Diploma (in Laptop Functions),
- Bachelor’s Diploma (in Commerce),
Documentation Instruments UML, MS Workplace (Phrase, Excel, Energy Level, Undertaking), MS Visio, Erwin
SDLC Methodologies Waterfall, Iterative, Rational Unified Course of (RUP), Spiral, Agile
Modeling Instruments UML, MS Visio, Erwin, Energy Designer, Metastrom Provision
Reporting Instruments Enterprise Objects X IR2, Crystal Experiences, MS Workplace Suite
QA Instruments High quality Middle, Check Director, Win Runner, Load Runner, QTP, Rational Requisite Professional, Bugzilla, Clear Quest
Languages Java, VB, SQL, HTML, XML, UML, ASP, JSP
Databases & OS MS SQL Server, Oracle 10g, DB2, MS Entry on Home windows XP / 2000, Unix
Model Management Rational Clear Case, Visible Supply Protected
SERVICE MASTER, Memphis, TN June 08 – Until Date
Senior Enterprise Analyst
Terminix has roughly 800 customer support brokers that reside in our branches along with roughly 150 brokers in a centralized name heart in Memphis, TN. Terminix customer support brokers obtain roughly 25 million calls from prospects annually. Many of those buyer’s questions aren’t answered or their issues aren’t resolved on the primary name. Presently these brokers use an AS/400 based mostly customized developed system known as Mission to reply buyer inquiries into branches and the Buyer Communication Middle. Mission – Terminix’s operation system – offers performance for gross sales, discipline service (routing & scheduling, work order administration), accounts receivable, and payroll. This method is designed modularly and is tough to navigate for customer support brokers needing to help the shopper rapidly and knowledgeably. The quantity of time and effort wanted to coach a customer support consultant utilizing the Mission system is excessive. This mixed with low agent and buyer retention is dear.
Buyer Service Console permits Buyer Service Associates to offer constant, enhanced service expertise, help to the Clients throughout the Group. CSC is aimed toward offering simple navigation, simple studying course of, diminished name time and first name decision.
- Assisted in creating Undertaking Plan, Highway Map. Designed Necessities Planning and Administration doc.
- Carried out Enterprise Evaluation and actively participated in shopping for Device Licenses.
- Recognized subject-matter specialists and drove the necessities gathering course of by approval of the paperwork that convey their must administration, builders, and high quality assurance staff.
- Carried out technical challenge session, initiation, assortment and documentation of shopper enterprise and practical necessities, resolution alternate options, practical design, testing and implementation help.
- Necessities Elicitation, Evaluation, Communication, and Validation in accordance with Six Sigma Requirements.
- Captured Enterprise Course of Flows and Reengineered Course of to realize most outputs.
- Captured As-Is Course of, designed TO-BE Course of and carried out Hole Evaluation
- Developed and up to date practical use instances and carried out enterprise course of modeling (PROVISION) to elucidate enterprise necessities to growth and QA groups.
- Created Enterprise Necessities Paperwork, Useful and Software program Necessities Specification Paperwork.
- Carried out Necessities Elicitation by Use Instances, one to 1 conferences, Affinity Workouts, SIPOC’s.
- Gathered and documented Use Instances, Enterprise Guidelines, created and maintained Necessities/Check Traceability Matrices.
Consumer: The Dun & Bradstreet Company, Parsippany, NJ Might’ 2007 – Oct’ 2007
Profile: Sr. Monetary Enterprise Analyst/ Methods Analyst.
Undertaking Profile (1): D&B is the world’s main supply of business data and perception on companies. The Level of Arrival Undertaking and the Knowledge Upkeep (DM) Undertaking are the long run purposes of the corporate that the corporate would transit into, offering an efficient methodology & environment friendly report era system for D&B’s shoppers to have the opportunity buy studies about firms they’re making an attempt to do enterprise.
Undertaking Profile (2): The general objective of this challenge was constructing a Self Consciousness System(SAS) for the enterprise neighborhood for getting SAS merchandise and a Cost system was constructed for SAS. The system would supply sure mixture of merchandise (studies) for Self Monitoring report as a basis for managing an organization’s credit score.
- Carried out GAP Evaluation and documented the present state and future state, after understanding the Imaginative and prescient from the Enterprise Group and the Know-how Group.
- Carried out interviews with Course of Homeowners, Directors and Useful Heads to collect audit-related data and facilitated conferences to elucidate the impacts and results of SOX compliance.
- Performed an energetic and lead position in gathering, analyzing and documenting the Enterprise Necessities, the enterprise guidelines and Technical Necessities from the Enterprise Group and the Technological Group.
- Co – Authored and ready Graphical depictions of Narrative Use Instances, created UML Fashions equivalent to Use Case Diagrams, Exercise Diagrams and Circulate Diagrams utilizing MS Visio all through the Agile methodology
- Documented the Enterprise Requirement Doc to get a greater understanding of shopper’s enterprise processes of each the tasks utilizing the Agile methodology.
- Facilitating JRP and JAD periods, mind storming periods with the Enterprise Group and the Know-how Group.
- Documented the Requirement traceability matrix (RTM) and carried out UML Modelling equivalent to creating Exercise Diagrams, Circulate Diagrams utilizing MS Visio. Analysed take a look at knowledge to detect vital findings and beneficial corrective measures
- Co-Managed the Change Management course of for the complete challenge as a complete by facilitating group conferences, one-on-one interview periods and electronic mail correspondence with work stream house owners to debate the affect of Change Request on the challenge.
- Labored with the Undertaking Lead in setting lifelike challenge expectations and in evaluating the affect of adjustments on the group and plans accordingly and carried out challenge associated displays.
- Co-oordinated with the off shore QA Workforce members to elucidate and develop the Check Plans, Check instances, Check and Analysis technique and strategies for unit testing, practical testing and usefulness testing
Setting: Home windows XP/2000, SOX, Sharepoint, SQL, MS Visio, Oracle, MS Workplace Suite, Mercury ITG, Mercury High quality Middle, XML, XHTML, Java, J2EE.
GATEWAY COMPUTERS, Irvine, CA, Jan 06 – Mar 07
At Gateway, a Main Laptop, Laptop computer and Accent Producer, was concerned in two tasks,
Order Seize Utility: Goal of this Undertaking is to Develop Numerous Mediums of Gross sales with a Centralized Catalog. This challenge includes extensive publicity in the direction of Requirement Evaluation, Creating, Executing and Sustaining of Check plans and Check Instances. Mentored and skilled workers about Tech Information & Firm Requirements; Gateway reporting system: was developed with Enterprise Objects operating towards Oracle knowledge warehouse with Gross sales, Stock, and HR Knowledge Marts. This DW serves the completely different wants of Gross sales Personnel and Administration. Concerned within the growth of it utilized Full Consumer studies and Net Intelligence to ship analytics to the Contract Administration group and Pricing teams. Reporting knowledge mart included Wholesaler Gross sales, Contract Gross sales and Rebates knowledge.
- Product Supervisor for Enterprise Stage Order Entry Methods – Cellphone, B2B, Gateway.com and Cataloging System.
- Modeled the Gross sales Order Entry course of to eradicate bottleneck course of steps utilizing ERWIN.
- Adhered and practiced RUP for implementing software program growth life cycle.
- Gathered Necessities from completely different sources like Stakeholders, Documentation, Company Targets, Present Methods, and Topic Matter Specialists by conducting Workshops, Interviews, Use Instances, Prototypes, Studying Paperwork, Market Evaluation, Observations
- Created Useful Requirement Specification paperwork – which embrace UMLUse case diagrams, Situations, exercise, work Circulate diagrams and knowledge mapping. Course of and Knowledge modeling with MS VISIO.
- Labored with Technical Workforce to create Enterprise Providers (Net Providers) that Utility may leverage utilizing SOA, to create System Structure and CDM for frequent order platform.
- Designed Cost Authorization (Credit score Card, Web Phrases, and Pay Pal) for the transaction/order entry techniques.
- Carried out A/B Testing, Buyer Suggestions Performance to Gateway.com
- Labored with the DW, ETL groups to create Order entry techniques Enterprise Objects studies. (Full Consumer, Net I)
- Labored in a cross practical staff of Enterprise, Architects and Builders to implement new options.
- Program Managed Enterprise Order Entry Methods – Improvement and Deployment Schedule.
- Developed and maintained Person Manuals, Utility Documentation Guide, on Share Level instrument.
- Created Check Plansand Check Methods to outline the Goal and Method of testing.
- Used High quality Middle to trace and report system faults and bug fixes. Written modification requests for the bugs within the utility and helped builders to trace and resolve the issues.
- Developed and Executed Guide, Automated Useful, GUI, Regression, UAT Check instances utilizing QTP.
- Gathered, documented and executed Necessities-based, Enterprise course of (workflow/person state of affairs), Knowledge pushed take a look at instances for Person Acceptance Testing.
- Created Check Matrix, Used High quality Middle for Check Administration, observe & report system faults and bug fixes.
- Carried out Load, stress Testing’s & Analyzed Efficiency, Response Instances. Designed strategy, developed visible scripts to be able to take a look at shopper & server aspect efficiency underneath numerous circumstances to determine bottlenecks.
- Created / developed SQL Queries (TOAD) with a number of parameters for Backend/DB testing
- Carried out conferences for challenge standing, problem identification, and guardian job assessment, Progress Reporting.
AMC MORTGAGE SERVICES, CA, USA Oct 04 – Dec 05
The first goal of this challenge is to switch the prevailing Inside Dealing with Consumer / Server Functions with a Net enabled Utility System, which can be utilized throughout all of the Enterprise Channels. This challenge includes extensive publicity in the direction of Requirement Evaluation, Creating, Executing and Sustaining of Check plans and Check Instances. Calls for understanding and testing of Knowledge Warehouse and Knowledge Marts, thorough information of ETL and Reporting, Enhancement of the Legacy System coated the entire enterprise necessities associated to Valuations from sustaining the panel of appraisers to ordering, receiving, and reviewing the valuations.
- Gathered Analyzed, Validated, and Managed and documented the said Necessities. Interacted with customers for verifying necessities, managing change management course of, updating current documentation.
- Created Useful Requirement Specification paperwork – that embrace UML Use case diagrams, situations, exercise diagrams and knowledge mapping. Supplied Finish Person Consulting on Performance and Enterprise Course of.
- Acted as a shopper liaison to assessment priorities and handle the general shopper queue. Supplied session companies to shoppers, technicians and inner departments on primary to intricate features of the purposes.
- Recognized enterprise instructions & goals which will affect the required knowledge and utility architectures.
- Outlined, prioritized enterprise necessities, Decide which enterprise topic areas present essentially the most wanted data; prioritize and sequence implementation tasks accordingly.
- Present related take a look at situations for the testing staff. Work with take a look at staff to develop system integration take a look at scripts and make sure the testing outcomes correspond to the enterprise expectations.
- Used Check Director, QTP, Load Runner for Check administration, Useful, GUI, Efficiency, Stress Testing
- Carry out Knowledge Validation, Knowledge Integration and Backend/DB testing utilizing SQL Queries manually.
- Created Check enter necessities and ready the take a look at knowledge for knowledge pushed testing.
- Mentored, skilled workers about Tech Information & Firm Requirements. Set-up and Coordinate Onsite offshore groups, Conduct Information Switch periods to the offshore staff.
Lloyds Financial institution, UK Aug 03 – Sept 04
Lloyds TSB is chief in Enterprise, Private and Company Banking. Famous monetary supplier for hundreds of thousands of consumers with the monetary sources to satisfy and handle their credit score wants and to realize their monetary targets. The Undertaking includes an applicant Info System, Mortgage Appraisal and Mortgage Sanction, Authorized, Disbursements, Accounts, MIS and Report Modules of a Housing Finance System and Enhancements for his or her Web Banking.
- Translated stakeholder necessities into numerous documentation deliverables equivalent to practical specs, use instances, workflow / course of diagrams, knowledge move / knowledge mannequin diagrams.
- Produced practical specs and led weekly conferences with builders and enterprise models to debate excellent technical points and deadlines that needed to be met.
- Coordinated challenge actions between shoppers and inner teams and knowledge expertise, together with challenge portfolio administration and challenge pipeline planning.
- Supplied practical experience to builders throughout the technical design and development phases of the challenge.
- Documented and analyzed enterprise workflows and processes. Current the research to the shopper for approval
- Participated in Universe growth – planning, designing, Constructing, distribution, and upkeep phases.
- Designed and developed Universes by defining Joins, Cardinalities between the tables.
- Created UML use case, exercise diagrams for the interplay between report analyst and the reporting techniques.
- Efficiently carried out BPR and achieved improved Efficiency, Diminished Time and Value.
- Developed take a look at plans and scripts; carried out shopper testing for routine to complicated processes to make sure correct system functioning.
- Labored carefully with UAT Testers and Finish Customers throughout system validation, Person Acceptance Testing to reveal performance/enterprise logic issues that unit testing and system testing have missed out.
- Participated in Integration, System, Regression, Efficiency, and UAT – Utilizing TD, WR, Load Runner
- Participated in defect assessment conferences with the staff members. Labored carefully with the challenge supervisor to document, observe, prioritize and shut bugs. Used CVS to keep up variations between numerous levels of SDLC.
Consumer: A.G. Edwards, St. Louis, MO Might’ 2005 – Feb’ 2006
Profile: Sr. Enterprise Analyst/System Analyst
Undertaking Profile: A.G. Edwards is a full service Buying and selling based mostly brokerage agency in Web-based futures, choices and foreign exchange brokerage. This website permits Customers (Monetary Consultant) to commerce on-line. The principle options of this website have been: Customers can open new account on-line to commerce equitiies, bonds, derivatives and foreign exchange with the Buying and selling system utilizing DTCC’s purposes as a Clearing Home agent. The person will get real-time streaming quotes for the forex pairs they chose, their present place within the foreign exchange market, abstract of labor orders, funds and present cash balances, P & L Accounts and out there buying and selling energy, all constantly updating in actual time by way of dwell quotes. The positioning additionally facilitates customers to Place, Change and Cancel an Entry Order, Inserting a Market Order, Place/Modify/Delete/Shut a Cease Loss Restrict on an Open Place.
- Gathered Enterprise necessities pertaining to Buying and selling, equities and Mounted Incomes like bonds, transformed the identical into practical necessities by implementing the RUP methodology and authored the identical in Enterprise Requirement Doc (BRD).
- Designed and developed all Narrative Use Instances and carried out UML modeling like created Use Case Diagrams, Course of Circulate Diagrams and Exercise Diagrams utilizing MS Visio.
- Carried out the complete Rational Unified Course of (RUP) methodology of utility growth with its numerous workflows, artifacts and actions. Developed enterprise course of fashions in RUP to doc current and future enterprise processes. Established a enterprise Evaluation methodology across the Rational Unified Course of.
- Analyzed person necessities, attended Change Request conferences to doc adjustments and carried out procedures to check adjustments.
- Assisted in creating challenge timelines/deliverables/methods for efficient challenge administration.
- Evaluated current practices of storing and dealing with essential monetary knowledge for compliance.
- Concerned in creating the take a look at technique and assisted in developed Check situations, take a look at circumstances and take a look at instances
- Partnered with the technical areas within the analysis, decision of system and Person Acceptance Testing (UAT).
Setting: Home windows XP/2000/NT, SOX, MS Workplace Suite, SQL, MS SQL Server, XML, HTML, Java, J2EE, JSP, Oracle, WinRunner, Check Director